Directory of Fellows

Leonard Berry

Distinguished Professor, M.B. Zale Chair in Retailing and Marketing Leadership

Department of Marketing

PhD Arizona State University, 1968
MBA University of Denver, 1965
BA University of Denver, 1964

Dr. Berry spent several months in 2001 studying healthcare service quality and ways to improve it. His aim was to combine 30 years of experience studying corporate service quality with an in-depth service study of Mayo Clinic to uncover fresh and innovative approaches to serve patients.

Joined Texas A&M faculty in 1968

Wehner 201P
(979) 845-0804
berryle@tamu.edu